faqs

we're local!!!!
we hand-pour and hand-package our candles in the san francisco bay area.

soy wax vs paraffin wax. whats the diff?
we use soy wax made from 100% pure soybeans. it's all natural, biodegradeable and burns cleaner and longer than traditional paraffin wax. it also comes from a renewable resource, making it extremely eco-friendly. our wax is proudly made in the usa. for more info, see this post about soy wax.

traditional paraffin wax is made from petroleum by-products and it's a common wax used for candles since it is very inexpensive to produce and therefore cheaper in price.

wood wicks? seriously?
yes, we use wood wicks in our container candles. they burn closer to the wax and can be trimmed simply with a napkin by snapping off the burned portion. they are all natural and emulate the crackling sounds of a fire while burning. for more info, see this post.

what's your burn time?
burn time varies from candle to candle for several reasons. typically, a 3 hour burn period for our 8oz candle will get the best results. burning a candle longer than 4 hours at a time will significantly reduce your overall candle burn time. this is why we encourage everyone to keep their burn time similar to 3-4 hours each time to get the most effective burn time. for more info, see this post.

do you ship international?
yes, we do! 

International Shipping Powered by Bongo International Checkout

We have partnered with Bongo International to service our international customers.

Once you have created your shopping Cart, choose the "Outside The E.U.?" button. You will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.

Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.